Refund and Returns Policy
Customer Care
Free Shipping On Orders Over $72
Shipping & Returns
Shipping options
We offer free Standard shipping on all orders within the United States totaling $72 or more. Please note that this threshold applies to the total amount paid after discounts have been applied and before taxes. Orders below $72 will incur a shipping and handling fee. Most orders are shiped within 3 business days.
At the moment, we only ship within the United States. However, we are actively working on adding international shipping options in the near future.
Returns Policy
Please contact us within 10 days of receiving your order to discuss available options. Before returning any items, please email us at sunshinybeauty4@gmail.com with your order number and we will provide you with a pre-paid return label. The refund will be issued as soon as we received the return order.
At the moment, we only ship within the United States. However, we are actively working on adding international shipping options in the near future.
Original Condition
All returned items should be sent back in their original condition and packaging, including tags. If an item is returned to us damaged, worn, or in an unsuitable condition, we will not be able to provide a refund. All items are inspected upon return.
At the moment, we only ship within the United States. However, we are actively working on adding international shipping options in the near future.
Sale Items
Please choose carefully before making a purchase, as we do not accept returns or exchanges on sale items. These items are priced to clear.
At the moment, we only ship within the United States. However, we are actively working on adding international shipping options in the near future.
Faculty Items
If the item you have received is faulty, please contact us with a detailed description of the product fault, and a photo if possible.
Incorrect Item/Damaged on Arrival
If you have received an item that isn’t what you ordered, or it arrived damaged, please take a photo and contact us within 10 days of delivery.
Product Color
We do our best to capture products as accurately as possible however colors may look different from screen-to-screen due to each individual settings. Please use our photos as a guide only. We will not accept color difference as a fault or incorrect item.
Accessories